Privacy Policy

The Bayly School of Reflexology is committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you are happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by writing to The Bayly School of Reflexology, Monks Orchard, Whitbourne, Worcester WR6 5RB. Alternatively, you can telephone 01886 821207.

Who are we?

The Bayly School of Reflexology is the official teaching body of The British Reflexology Association and, its key activity is to train students either to practise or have a basic understanding of reflexology.

The Bayly School of Reflexology is a registered company (no. 01669336) and the name and registered office is: Bayly School of Reflexology (The) Limited, Monks Orchard, Whitbourne, Worcester, WR6 5RB.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about our courses or products, book courses online, or shop online.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by PayPal, our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. See PayPal privacy policy →

How is your information used?

We may use your information to:

  • Process orders that you have submitted
  • Carry out our obligations arising from any contracts entered into by you and us
  • Seek your views or comments on the services we provide• Notify you of changes to our services
  • Send you communications that you have requested and that may be of interest to you

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

The Data Protection Controller at The Bayly School of Reflexology is Nicola Hall.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone on 01886 821207.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it., or write to us at: The Bayly School of Reflexology, Monks Orchard, Whitbourne, Worcester WR6 5RB. Alternatively, you can telephone 01886 821207.

You have the right to ask for a copy of the information The Bayly School of Reflexology holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it is treated securely. On the website, information is encrypted and protected with an SSL certificate that uses 2056-bit key encryption. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Information transmitted normally over the Internet, can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where you have chosen a password that enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of 'cookies'

Like many other websites, The Bayly School of Reflexology website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Website Recording

Like many of other websites, we use Google Analytics on baylyreflexology.co.uk.Google Analytics is a piece of software that records data about visitors to the website, such as:

  • What website you came from to get here
  • How long you stay for
  • How many pages you look at
  • What kind of computer you are using

The tracking information allows us to better understand the kind of people who come to the site and what content they are interested in. This allows us to improve the content and design of the website.No personally identifying data is included in this type of reporting.All of this activity falls within the bounds of the Google Analytics Terms of Service.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in March 2018.